Customer Service Representative - LHO (multiple shifts)

Location: Akron, OH, OH

Department: LHO

Type: Full Time

Min. Experience: Entry Level

Job Description:

  • Support for Health Care informational website
  • Basic questions and technical support
  • Must be fluent in English

Main Tasks:

  • Inbound telephone calls for the following:
    • Create/Update user accounts
    • Reset/Unlock user account passwords
    • Basic informational questions regarding website and its abilities
    • Basic questions regarding billing and credits
    • Call backs for missed calls
    • Data Entry

Training Time:

1 day – Classroom
OJT

Requirements needed:

  • High School Diploma
  • Some college
  • Strong communication skills
  • Reliable Transportation

Availability needed:​

  • SUNDAY 11AM-7PM 
  • MONDAY 11AM-7PM 
  • TUESDAY 11AM-7PM 
  • WEDNESDAY 11AM-7PM 
  • THURSDAY 11AM-7PM 

 

  • SUNDAY 2PM-10PM
  • MONDAY 2PM-10PM
  • TUESDAY 2PM-10PM
  • WEDNESDAY 2PM-10PM
  • THURSDAY 2PM-10PM

 

  • TUESDAY 8AM-4PM
  • WEDNESDAY 8AM-4PM
  • THURSDAY 8AM-4PM
  • FRIDAY 8AM-4PM
  • SATURDAY 8AM-4PM

Start Date:

  • ASAP

Compensation: 

  • Starting wage $10 per hour
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